Politique de remboursement
Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused, unopened, and in the same condition that you received them. Products that have been used, damaged, or altered cannot be returned.
Non-Returnable Items
Due to the nature of our products, certain items cannot be returned, including:
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Used or opened packaging supplies
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Custom-made or personalized products
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Clearance or final sale items
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will review the request and provide a replacement or refund if applicable.
Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be issued to the original payment method. Shipping fees are non-refundable unless the order was incorrect or damaged.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us through our website contact form.